#197702Versa I've always rented a car on my 7 trips to Guam over the past 10 years. The reason I rented a Nissan car, except for the second time out of the seven, is that about 8 or 9 years ago, Toyota Rent-a-Car was having a promotion at Lotte Duty Free, and it was cheaper. Now, there's nothing like that, and 2 years ago, I tried renting a Korean car, and the price was almost the same because of the police department partnership. However, they used a scam method that I've never experienced before... I filled up the car in the evening and returned it the next day, but they said the gas tank was low... With the help of the gas station employee, they asked for more money to fill up the tank, and then they told me to pay because there was a scratch on the bumper... We went with my family, and my brother had photos as evidence, but he didn't apologize once... When I went to the Guam cafe, it seemed like a very habitual place to do this. Haha, that was a long introduction. This has never happened in the 5 times I rented a Nissan car. Picked up at the airport and returned it right at the airport. The staff was friendly and the price was good. I went there early December and it was great to rent a new 2025 model. And if I may make a suggestion, I think I will go here often like I do, but I always make reservations here. It would be nice if there were benefits like free gas or a two-level upgrade to the previous car. All my acquaintances tell me not to look at Nissan rental cars and to go here. It's a bit difficult to put gas in, so I recommend the free gas benefit. I'm sure we'll go again next year...

Over the past 10 years, I’ve been to Guam 7 times, and every time, I’ve rented a car.
Out of those, I used Nissan Rent-a-Car 5 times. The other 2 times were exceptions:
once about 8 or 9 years ago, when Toyota Rent-a-Car had a promotion through Lotte Duty Free, and another time 2 years ago when I tried a Korean-run rental company that claimed to be partnered with the Korean police department.

Although the price was similar, the experience was terrible.
I filled the tank the night before and returned the car early the next day, but they claimed the gas wasn’t full.
With the help of a gas station employee, I confirmed it was topped off—but they still asked for more money.
Then they claimed there was a scratch on the bumper and demanded extra payment.
Luckily, my brother had taken photos, and when we showed them as proof, they didn’t even apologize—just backed off silently.
Later, I checked some Guam travel forums and realized this company had a history of pulling these kinds of scams.

In contrast, I’ve never had any issues with Nissan Rent-a-Car—not once in five rentals.
The airport pickup and return is smooth, the staff are always friendly, and the pricing is great.
This time (December), I even got a brand-new 2025 model—it was a fantastic experience!

One suggestion: for frequent users like me, it’d be amazing to have a mileage or rewards program.
It’d be great to see the return of the “fuel-free” option or maybe even a 2-level vehicle upgrade for loyal customers.
I always tell my friends and family: don’t look anywhere else—just go with Nissan Rent-a-Car.

Gasoline can be a bit tricky for some people, so I highly recommend offering the fuel-free option again.
And yes… my family’s already talking about going again next year :)

#196146Versa Renting a car in Guam really makes a difference in the quality of your trip! If you're only staying at the resort, you probably don't need to rent a car, but if you plan on going out and shopping, renting a car is a must. Parking isn't difficult, and driving is easier than in Korea, so if you're going to take taxis, I definitely recommend renting a car. And the cars are in excellent condition. I looked them up and found out that Nissan recently replaced their entire fleet. I'm extremely satisfied with my Nissan rental car.

In Guam, whether or not you rent a car really changes the quality of your trip!
If you’re just staying at a resort, you might not need one—but if you plan to explore or go shopping, renting a car is a must.
Parking is easy, and driving is even simpler than in Korea. Honestly, if you're thinking about using taxis, I’d 100% recommend getting a rental car instead.
The car I got was in amazing condition, and I found out Nissan recently updated their entire fleet.
Super satisfied with Nissan Rent-a-Car!

#197621Versa Guam is a destination where renting a car is a must! Nissan Rent-a-Car is the company I use every time I visit Guam, probably more than five times. Reasonable prices, good vehicle condition, and friendly staff—that's why I always use them. I had a great time using Nissan Rent-a-Car this trip too!

Guam is definitely a place where you need a rental car!
I’ve used Nissan Rent-a-Car every time I visit—probably more than five times now.
Their prices are reasonable, the cars are always in great condition, and the staff is super friendly. That’s why I keep coming back!
Had a great experience again on this trip.
Nissan Rent-a-Car is the best!

#197874Versa Perhaps because I arrived late in the morning, there was no general guidance...and there wasn't enough information about returning the car to the airport (previously, the information and the car return staff were in the parking lot). The car was in good condition, but the car upgrade benefit for the 6-day rental seemed lacking! The best part is that it's available right at the airport.

Maybe because I arrived late at night, there was no general guidance... and not much information about returning the car at the airport. (Last time, there were staff and clear instructions in the parking lot

#194298Pathfinder 8 SUV I was surprised to see cockroaches in the car because it wasn't cleaned properly.

I hadn’t cleaned my car, and I was shocked to see a cockroach in there!

#197850Versa I've used Nissan Rent-a-Car numerous times and have never had any complaints. Thanks to the friendly drivers, driving is generally hassle-free.

I’ve used Nissan Rent a Car several times, and each time was smooth with no complaints.
There are many friendly drivers, so driving is generally comfortable and hassle-free.

#197416Versa It was easy to rent, easy to return, and I enjoyed driving it comfortably!

The rental and return process were both easy, and I had a comfortable and smooth driving experience~!

#197800Versa The staff are friendly, the cars are clean, and the prices are reasonable. If I come here again, I will definitely use Nissan.

The staff was friendly, and the car was very clean. The price was also quite reasonable.
If I come back again, I’ll definitely use Nissan Rent a Car.

#197988Versa The staff was very rude and the car was not cool and didn't have a remote control. I returned it properly, but the interior light was broken, so they said they would take it to the supermarket the next day and charge me the money. I put it back in its original position right away, but they said the same thing. I didn't even touch it, so it seems to be defective. I have no desire to go to Guam again. If I were a regular customer, I would have upgraded the car and been more friendly.

The staff was very unfriendly, and the condition of the car was poor.
It didn’t even have a remote key, and although I returned the car properly, the next day I was told by a supervisor that the interior room light had fallen off and that I might be charged for it.
However, I simply pressed it back in and it fit perfectly. I hadn’t touched it at all, so it seems the car was in poor condition to begin with.
This experience made me lose interest in ever visiting Guam again.
As a regular customer, I wish I had been treated with more kindness and perhaps offered an upgraded vehicle.

#198015Kicks Everything was really good. They were friendly and the car was in new condition. However, the design of the reservation website is not very trustworthy. Those who make reservations can trust them and make reservations. It was better than I expected.

Everything was truly great.
The staff was very friendly, and the car was in like-new condition.
The only downside is that the reservation website looks a bit outdated, which may affect trust at first glance.
However, for those considering making a reservation, I can say it’s definitely trustworthy.
The experience was even better than I expected.